FAQs

LESSON CANCELLATION POLICY:

  1. GROUP LESSONS: While Sounds Apart provides a full credit for classes we cancel, we CANNOT reschedule GROUP LESSONS missed by individual students; the nature of group lessons prevents us from being able to offer this option. Please contact Eryn for more information about missed group lessons.

  2. INDIVIDUAL LESSONS: While Sounds Apart provides a full credit for classes we cancel, students must provide 24-hrs notice to cancel or reschedule a class and rebook within the calendar month to receive a full credit for the missed lesson. Notice provided less than 24 hours in advance will results in 0% reimbursement of fees.

  3. Last Minute Illness/Cancellation: Call or Text (403) 466-4425

WITHDRAWAL POLICY: Please provide 30-days notice to withdraw from tutoring services. Notice provided less than 30-days before the end of the calendar month will result in 0% reimbursement of fees.

Are you a tutoring agency?

Sounds Apart is not a traditional tutoring agency, it is an intensive literacy intervention and remediation practice that specializes in working with children who require support specifically with reading, writing, and spelling.

Do you follow the school calendar? 

Sounds Apart offers lessons from September to June, and in the summer. We aim to align sessions with the Calgary Board of Education’s traditional school calendar.

My child has a Psycho-Educational Assessment and an IPP/LSP. Can you help unpack these?

We offer support in understanding Psycho-Educational Assessments and Individual Program Plans (IPPs/Learning Support Plans). We can help families interpret assessment findings, clarify the recommendations, and translate them into practical, achievable goals that align with both the report and what schools are realistically able to provide.

How much do your lessons cost?

Fee structure is dependent on if you choose 1-to-1 or small group sessions.

Fees are charged monthly and can be paid by e-transfer or credit card.

Please contact info@soundsapart.ca with any other questions you might have!